This is finally being publicly recognised. Yanghee Lee, the UN Special Rapporteur on Myanmar, raised concerns about social media stirring up racial hatred in March, saying that “Facebook has turned into a beast.”
In April CEO Mark Zuckerberg admitted Facebook’s concern about the use of the platform, noting that in Myanmar people are using Facebook “to incite real-world harm”. But Zuckerberg also argued that Facebook’s systems were able to detect and stop hate speech in Myanmar. In an open letter to Zuckerberg, a group of NGOs active in Myanmar disputed this claim, highlighting that in the cases of “systematic” detection of hate speech, only the NGOs’ laborious flagging of individual items to Facebook was having an effect. Zuckerberg later apologised. That furore seems to have sparked deeper reflection.
On Wednesday*, Zuckerberg announced new rules for Facebook that allows the removal of misinformation that could lead to physical harm. The new rules, which a spokesperson noted were largely in response to events in Sri Lanka, Myanmar and India, will see Facebook working with local NGOs to help identify hate speech online. The rules deepen and formalise a relationship that had developed organically responding to the obvious gap in Facebook’s capabilities.
Zuckerberg’s willingness to front journalists and respond to criticism on these thorny issues is something to be commended but already he has been pulled up on his choice of example of what is and isn’t hate speech and on comments that suggest the controversial outlet Infowars may be above these rules. And therein lies the problem going forward. Just as one man’s freedom fighter is another’s terrorist, one man’s freedom of speech is anothers’ hate speech. How these new rules actually play out in Myanmar and if they can stem dangerous rumour and misinformation will be closely watched.
However, for all the finger pointing, Facebook in Myanmar is still capitalising on the vacuum left behind by the lack of free press. And this vacuum is the root problem.
Yangon’s failure to build strong and independent institutions remains at the core of many of Myanmar’s problems. The government’s failure to support and build independent institutions to ensure press freedom is at the heart of the proliferation of hate speech and contributed to the ensuing violence. Without these institutions, Myanmar is on a road to nowhere. There will be more undeserving casualties along the way.
* This article was updated subsequent to this announcement.
Elliot Brennan